Privacy policy

Last updated: September 23, 2026

Introduction

Thinq HR & Insurance Services (“Thinq,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a form, schedule a meeting, download resources, communicate with us, or engage our services.

This policy applies to information collected through this website and related online interactions. Separate notices, agreements, carrier forms, benefit applications, or service-provider policies may apply to information collected during an insurance, employee benefits, HR, payroll, or consulting engagement.

Information We Collect

Information you provide may include your name, email address, telephone number, company, job title, employee headcount, service interests, meeting details, communications, and information you choose to include in an inquiry.

When you request insurance, employee benefits, HR, payroll, HRIS, PEO, or related assistance, we may collect additional business, workforce, eligibility, coverage, underwriting, enrollment, or administrative information reasonably necessary to evaluate or provide the requested services.

We and our service providers may automatically collect technical and usage information, such as IP address, browser, device, operating system, referring page, pages viewed, session activity, cookie identifiers, and similar information.

Cookies and Analytics

We may use cookies and similar technologies to operate the website, remember preferences, understand site use, measure performance, manage forms and scheduling, support customer relationship management, and improve marketing and communications.

You may control cookies through your browser or available consent tools. Disabling certain cookies may affect website functionality.

How We Use Information

We may use information to respond to inquiries; schedule consultations; assess service needs; provide requested services; communicate about our services; administer client relationships; improve the website; maintain security; prevent fraud; comply with legal, licensing, regulatory, contractual, and recordkeeping obligations; and establish, exercise, or defend legal claims.

How We Disclose Information

We may disclose information to vendors and service providers that support website hosting, CRM, communications, analytics, scheduling, document management, security, and business operations.

At your direction or as needed to evaluate or provide services, we may disclose information to insurance carriers, general agencies, benefit administrators, payroll providers, PEOs, HR technology providers, and other professional or service partners.

We may also disclose information when required by law, regulation, legal process, licensing authority, or government request, or when reasonably necessary to protect rights, safety, systems, clients, or property.

We do not sell personal information for money. If our use of advertising or analytics technology is treated as a “sale” or “sharing” under applicable California law, eligible California residents may exercise applicable opt-out rights using the contact method below or any website mechanism provided for that purpose.

California Privacy Rights

Depending on applicable law and our relationship with you, California residents may have rights to request access to, correction of, or deletion of personal information; receive information regarding categories of personal information collected, used, or disclosed; opt out of certain sale or sharing; limit certain uses of sensitive personal information; and receive equal service and pricing after exercising privacy rights.

These rights may be subject to exceptions, including information retained to provide requested services, complete transactions, detect security incidents, meet legal or regulatory duties, maintain records, or exercise legal rights.

To submit a request, email info@thinqinsurance.com. We may need to verify your identity or authority before completing a request. An authorized agent may submit a request where permitted by law.

Insurance and Benefits Information

Information collected in connection with insurance or benefits services may be governed by additional federal or state privacy requirements, carrier or administrator notices, applications, authorizations, and contractual obligations. We use and disclose such information only as reasonably necessary to evaluate, place, administer, or service requested coverage or solutions and to satisfy applicable obligations.

Data Retention and Security

We retain information for as long as reasonably necessary for the purposes described in this policy, including client service, legal, licensing, contractual, tax, compliance, dispute-resolution, and recordkeeping purposes.

We use administrative, technical, and physical safeguards designed to protect information. No transmission or storage system can be guaranteed to be completely secure.

Third-Party Links and Services

The website may link to third-party websites, platforms, carrier portals, scheduling tools, or other services. Their privacy practices are governed by their own policies, not this Privacy Policy.

Children’s Privacy

This website is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.

Changes to This Policy

We may revise this Privacy Policy periodically. The current version will be posted on this page with an updated date.

Contact Us

Thinq HR & Insurance Services
Email: info@thinqinsurance.com
Phone: 415-287-3210